LOYALTY PROGRAM RULES EXIMbonus

version of 17.12.2021

1. Definitions

   • EXIMbonus Loyalty program (the "Loyalty Program" or the "Program") - is a unique system designed to allow Participants to accumulate and exchange the Points for Awards on the Website. The Loyalty Program is available in Ukraine.

   • Bank - STATE EXPORT-IMPORT BANK OF UKRAINE, JSC "Ukreximbank" which is located at 127, Antonovycha Str., 03150, Kyiv, is the financial institution which issues Visa cards participating in the program.

   • Card - a Visa bank card issued by the Bank, which entitles the Cardholder to make non-cash payments for goods and services, receive cash and participate in the Loyalty Program in accordance with its Rules. In the context of participation in the Loyalty Program, this card is considered active if the cardholder has made transactions with its help, for which Points are accrued in accordance with these Rules. Visa Rewards (Classic), Visa Gold, Visa Platinum, Visa Infinite and from 01.11.2021 also Visa Signature cards issued by the Bank can participate in the Program.

   • Cardholder - a natural person in whose name the Bank issued the Card, which allows participation in the Loyalty Program.

   • CARD INDUSTRIAL LIMITED LIABILITY COMPANY, registered in accordance with the laws of Ukraine and located at: 186 Zelena Street, Lviv Region, 79035, Lviv.

   • Participant is an individual who, at the moment of registration in the Program, achieved 18 years old and is the owner of the Card. Only those citizens of Ukraine who have a registration number of a taxpayer registration card (identification code) can take part in the Program.

   • Partner is a company that allows Loyalty Program Participants to exchange Points for Awards in accordance with these Rules. The list of Partners is available on the Program website. The Organizer reserves the right to change the list of Partners without prior notice to Participants.

   • Award - a form of encouragement of Participants expressed in the way of providing a Participant with a discount when purchasing Goods at Partners' outlets, or other benefits contained in the list of Awards at the time of exchanging Points for Awards. The up-to-date list of Awards is posted on the Program Website. The Organizer reserves the right to change the List of Awards without prior notice to Participants.

   • Points are conditional units of account accumulated by a Participant in the Loyalty Program in accordance with the Rules, and which may be used by the Participant for exchange for Rewards, according to these Rules. Points cannot be exchanged for money, as they are not a monetary unit or means of payment under the legislation of Ukraine.

   • Account - every Loyalty Program Participant`s personal part of the interface of on the Website, which is an electronic register of information, maintained by the Organizer through its information systems, and which contains information about the credited, written off and canceled Points in accordance with these Rules.

   • Payment System - the payment organization, members of the payment system, and the aggregate of relationships arising between them when funds are transferred.

   • Loyalty Program Rules (the "Rules") - these rules and conditions of participation in the Program, which are published on the Program Website.

   • Website - means the website https://bonus.eximb.com/, through which the Loyalty Program is implemented, which contains Participants' Accounts and where the processing of Members' requests on exchange of Points for Awards in accordance with these Rules takes place.

   • Payment transaction - a payment transaction relating to the payment for goods, works and services with the Card in retail and service outlets of Ukraine and abroad, including the Internet.

   • The language of the Program Rules and the Website is Ukrainian, which prevails over other editions available on the Website.

   • The Target Amount of non-cash transactions per card per month (the "Target Amount") is the amount of all payments on this card for the month taken for calculation, except for the amount of MCC transactions specified in paragraph 5.7 of the Program Rules. A separate Target Amount is calculated for each card. The Target Amount is calculated based on the Points credit date, not the date of payment transactions.

 

2. General provisions

2.1. The Organizer arranges and promotes the Loyalty Program on the territory of Ukraine. The Organizer is not a financial institution and does not provide any credit, debit or other financial services and does not issue credit, debit or payment cards of any kind. Using the Card establishes a relationship with the Bank that issued the Card only, and not with the Organizer.

2.2. These Rules set forth the terms and conditions of participation in the Program and the requirements for Participants and third parties. The Participant agrees to check regularly on the Website, no less than once in every 7 days whether the Rules have been amended. These Rules may be changed unilaterally by the Organizer at any time without prior notice to the Participant. Changes may apply to the Rules, the number of Points required for the Award, the validity period of the Points, the conditions and procedure for calculating, writing off and cancelling Points, etc. Information on the changes will be posted on the Website by the Organizer. An updated version of the Rules shall take effect in 7 calendar days upon the relevant information is posted on the Website. A Participant has the right to leave the Loyalty Program, if he/she does not agree with the changes made in the Rules. To do so, he/she must notify the Organizer in writing within 7 (seven) calendar days from the date of posting the updated version of the Rules on the Website. If the Participant does not notify the Organizer of his/her refusal to participate in the Program, it means that the Participant agrees with the changes made in the Rules and continues to participate in the Program. In case of the Participant's withdrawal, his/her participation in the Program shall be terminated on the next business day after the Organizer's receipt of the notice. Changes in the Partners Program rules, the list of Awards available for exchange, or the number of Points the Participant may exchange for certain Awards cannot be considered a change in the Program Rules. The Organizer's realization of its right to transfer part or all of its rights and obligations under these Rules to another person will also not be considered a change of the Program Rules, as referred to in this paragraph 2.2, and third parties may be engaged by the Organizer for the purpose of implementing the Program.

2.3. The Organizer collects and processes Participant's personal data on the Program Website. Having registered for the Program, Participant agrees to the said processing of his/her personal data, which means any action or set of actions performed in the information system of the Program related to collection, registration, accumulation, storage, adaptation, change, update, use and distribution, deletion of information about a natural person in accordance with the procedures provided in the Privacy Policy.

2.4. In cases stipulated by the legislation of Ukraine, transferring an Award from a Partner to a Participant makes such a Partner a tax agent within the meaning of the Tax Code of Ukraine, the tax agent withholds and transfers to the budget taxes and fees related to the Award in the order stipulated by the tax legislation of Ukraine. The Organizer is not responsible for the payment of taxes unrelated to the transfer of the Award by the Participant. Each Participant is independently responsible for his or her total income.

2.5. The Organizer may terminate the Loyalty Program or any part thereof at any time by placing a notice on the Website 7 calendar days prior to the date of termination. Upon expiration of this period, the exchange of Points for Awards will not be possible, and all Points remaining in the Account will be canceled.

3. Terms of participation in the Program

3.1 A Participant of the Loyalty Program may be a natural person who meets the definition of a Participant and observes the following conditions:

• is a holder of Visa Rewards (Classic), Visa Gold, Visa Platinum, Visa Infinite, Visa Signature (from 01.11.2021) card issued by the Bank;

• has made at least one payment transaction in the retail and service outlet and/or online using Visa Rewards (Classic), Visa Gold, Visa Platinum, Visa Infinite, Visa Signature (from 01.11.2021) card, issued by the Bank;

• has registered on the Loyalty program website;

• read and accepted Program Rules, Privacy Policy.

3.2. More detailed information about the participation of a particular Card in the Program can be obtained directly from the Bank.

3.2.1 Registration for the Loyalty Program is accomplished on the Website by creating a Participant's account (Profile), the identifier of which is the Participant's email address (hereinafter the "Identifier").

3.2.2 By registering for the Program and filling out the registration form, the Participant agrees to adhere to the Program Rules and Privacy Policy, and undertakes to independently follow any changes to the Rules and Privacy Policy.

3.2.3. Participant may read the current version of the Rules and the Privacy Policy on the Program Website.

3.3. Citizens of Ukraine who have a taxpayer registration card number (identification code) are allowed to participate in the Program. A Participant of the Program is entitled to register only one Account. A legal entity and no individual on its behalf may be a Participant of the Program.

3.4. The Participant's Loyalty Program account contains detailed information on Points earned, written off, cancelled, and the Participant's Points balance, and allows Participants to exchange Points for Rewards.

3.5. If any person fails to comply with the Rules and the Privacy Policy, the Organizer has the right to deny participation in the Program, cancel the Points, or terminate such participation.

3.6 In case of suspected fraudulent actions or suspicious behavior of the Participant, the Organizer has the right to temporarily ban his/her Account and suspend participation in the Loyalty Program.

3.7. The Organizer may terminate participation in the Loyalty Program in the following cases:

• Participant's violation of the Rules and Privacy Policy;

• Participant's own will, which is notified to the Organizer by filling out the appropriate form on the Program Website (or, in the absence of such a form, by sending a notice to the Organizer);

• termination of the Program;

• closure of the Participant's bank account and expiration of the Card registered for participation in the Program;

• death of the Participant.

3.8. Последствием прекращения участия в Программе является аннулирование всех начисленных Участнику Бонусов.

 

4. Participant Rights and Obligations

4.1 Having registered for the Program in accordance with these Rules, Participant has the right to use the Website, register Cards, earn Points, and exchange Points for Awards.

4.2 The Participant has access to information on Points earned, cancelled, and written off from his/her Account. He/she may check the balance of Points in his/her Account at any time (Profile).

4.3 The Participant independently decides whether to receive news, informational and/or promotional messages from the Program indicating that when registering for the Program, or to change the notification settings at any time during participation in the Program.

4.4 The Participant independently and in a timely manner informs the Organizer of any changes in his/her contact information needed to provide information on the Program and receive Awards by making the appropriate changes to his/her Account.

4.5 The Participant may add other Cards to his/her Account for the purpose of accumulating Points in the same Account. Cardholders may be the Participant and his/her family members (spouse, children). No more than 5 Cards may be added to an Account. Upon a cancellation of participation of a Card in the Program (expiration, blocking, deletion), the Points accrued on such Card will remain in the Account to which the Card was linked.

4.6 The Participant has the right to terminate participation in the Program at any time during the validity period of the Program, by sending a respective written (via the form on the Website, as well as electronically) message to the Organizer.

5. Points crediting procedure

5.1. The Bank and the Organizer at their own discretion determine the conditions and procedure for calculating Points. Points are awarded when the Participant performs Settlement Transactions with the Card registered for participation in the Program.

5.2. Points are credited after registration of the Card in the Program and are calculated according to the following formula:

• 1 point is credited for every 100 UAH for operations for which the Bank credits Bonuses.

5.3. The Participant may be additionally awarded the following types of Points:

5.3.1. New Year Award: 100 (one hundred) Points, which will be awarded as a one-time award to the first 5,000 (five thousand) participants who have registered for the Program before January 7, 2021.

5.3.2. Additional types of Points can be awarded in cases determined by the Organizer or Bank.

5.4. Points are calculated on the volume of non-cash transactions made with the card registered in the Program, including online (except for funds transfer transactions), both in Ukraine and abroad, according to the rates:

Card type:	Target amount of non-cash transactions per card per month*, upon reaching which all previously accrued points in that month are recalculated at a higher rate	Basic rate of bonus points accrual	Higher rate*
Classic	5 000,00 UAH.	1 %	1,5 %
Gold	10 000,00 UAH.	1 %	1,5 %
Platinum	15 000,00 UAH.	1 %	1,5 %
Infinite	25 000,00 UAH.	1 %	1,5 %
Signature (from 01.11.2021)	15 000,00 UAH.	1 %	1,5 %

* Once the Client reaches the Target amount of non-cash transactions on one card per month, for which points are credited at the base rate, points are credited at the increased rate for all non-cash transactions made by the Client in that month. Recalculation is carried out as soon as the target amount is reached, and such additional crediting is carried out in a separate transaction. Payment transactions for which crediting was performed at a restricted rate (the list of such payment transactions is provided in clause 5.8 of the Program Rules) are not subject to recalculation at the higher rate when the Target Amount is reached.

5.5. In certain specific situations, in particular during promotional campaigns, special promotions and offers from the Organizer, Bank or Program Partners, additional Points may be awarded in accordance with the rules for crediting additional Points, which are informed separately on the Website and apply along with the terms of such promotional campaigns, special promotions and offers.

5.6. Credited Points have a validity period of 12 months from the date of accrual.

5.7. Points are not credited for the Participant's settlement transactions in the following categories of merchants:

№	Merchant category code (MCC)	Type	Description
1	4214	Motor Freight Carriers, Trucking—Local/Long Distance, Moving and Storage Companies, Local Delivery	Local or long-distance trucking services that may or may not also provide storage services.
2	4829	Money Transfer	A transaction in which funds are delivered or made available to a person at a location other than the location at which the money transfer is initiated. These transactions include non–face-to-face transactions such as those facilitated through the Internet.
3	6012	Merchandise and Services—Customer Financial Institution	Identifies the purchase of merchandise or services, provided by financial institutions. Such merchandise and services may include checks and other financial products, promotional merchandise, loan fees, and financial counseling service fees). For securities or brokerage transaction service fees or other related costs, use MCC 6211. Use MCC 6011 for transactions that occur at ATMs
4	7995  9754	Gambling Transactions, Dog Race, State Lottery	Any transaction, other than an ATM transaction, involving the placing of a wager, the purchase of a lottery ticket, spread betting, in-flight commerce gaming, or the purchase of chips or other value usable for gambling in conjunction with gambling activities provided by wagering or betting establishments such as casinos, race tracks, card parlors, airlines, and the like.
5	7800  7801 7802	Government Owned Lottery (U.S. Region Only) Internet Gambling (U.S. Region Only) Government Licensed Horse/Dog Racing (U.S. Region Only)	Merchants licensed in accordance with applicable law or regulation to operate an Internet gambling system or platform accepting the placement of wagers.Use of this MCC is restricted to merchants located in the U.S. region and properly registered with Mastercard. Merchants licensed in accordance with applicable law or regulation to conducthorse or dog racing or pari-mutuel wagering activities in connection therewith,or both.
6	4815	MasterPhone phone services	Used exclusively for monthly phone bills for MasterCard MasterFon phone services.
7	5933	Pawn Shops	Merchants that lend money in exchange for personal property left with the merchants as security. Pawn shops may, upon default of the loan, sell the property to the general public. Property left as security may include items such as jewelry, watches, musical instruments, bicycles, furniture, coins, and camera and photographic equipment.
8	6010  6011	Manual Cash Disbursements—Customer Financial InstitutionAutomated Cash Disbursements—CustomerFinancial Institution	Used only to identify face-to-face transactions in which a cardholder uses a Mastercard card at a Mastercard customer financial institution to obtain a manual (“over-the-counter”) cash disbursement, to open or fund a deposit account, or to purchase travelers cheques, foreign currency, money orders, precious metals, or savings bonds. For cash disbursement transactions occurring at automated teller machines (ATMs), use MCC 6011. For sales of foreign currency, money orders, travelers cheques, and other quasicash products at locations other than customer financial institution locations, use MCC 6051. Identifies cash disbursement transactions occurring at automated teller machines (ATMs) at any of a type of financial institute
9	6022  6023  6025  6026  6028  6529  6530  6531	Financial Institution (RCL Internal) Financial Institution (RCL Internal), State Banks (RCL Internal), National Banks (RCL Internal), National Banks Non Federal (RCL Internal), Unincorporated Private Banks; Remote Stored Value Load - Financial Institutions; Financial Institutions (Remote Stored Value Load - Merchant); Payment for services - money transfers	Most likely an internal code of some organization.
10	6050  6051	Quasi Cash—Customer Financial Institution Non-financial institutions - foreign currency, money orders (non-transferable), traveler's checks, quasi-cash	Identifies the purchase, with card, of traveler’s cheques, money orders or using cards to open/fill a deposit account at financial institutions. Identifies the purchase, with card, of traveler’s cheques, foreign currency, money orders, or use of payment cards to open a deposit account at non-financial institutions. Any fee charged for purchases of such quasi-cash instruments (almost cash) and included in the total amount of transactions must be clearly reported to the cardholder before completing the transaction.
11	6211  6381  6399  6611  6760	Securities—Brokers/Dealers Insurance bonuses - Insurance - nowhere else classified Overpayment (advance payments)	Merchants that buy, sell, and broker securities, stocks, bonds, commodities, and mutual funds
12	6532 6533	Payment Transaction—Customer Financial Institution Payment Transaction—Merchant	Domestic payments in Brazil with a coupon ("CARNE") in Latin America and the Caribbean.
13	6534  6536  6537  6538	Money transfers - Customer Financial Institution MasterCard MoneySend – Intracountry MasterCard MoneySend - between countries MasterCard MoneySend Funding	Identifies MoneySend Intracountry Payment Transactions. MoneySend operates on the basis of account-to-account processing with funds transferred from the Originating Institution to any Mastercard, Maestro, or Cirrus account held at the Receiving Institution. Identifies MoneySend Payment Transactions. MoneySend operates on the basis of account-to-account processing with funds transferred from the Originating Institution to any Mastercard, Maestro, or Cirrus account held at the Receiving Institution. Identifies a MoneySend Funding Transaction in which a cardholder uses a Mastercard card to fund a MoneySend Payment Transaction.
14	6540	Non-financial institutions - Stored Value Card Purchase / Load	This MCC is used for the initial purchase and/or any subsequent reloading of stored value cards (including Visa Prepaid cards) occurring at non-financial institutions.
15	7273	Dating Services	Merchants that provide dating and escort services, including computer and video personal introduction and matchmaking services.
16	7276  7277	Tax Preparation Service Debt, Marriage, Personal—Counseling Service	Merchants that exclusively provide income tax return preparation services without auditing, accounting, or bookkeeping services. For merchants providing auditing, accounting, or bookkeeping services in addition to tax return preparation services, use MCC 8931. Merchants that provide a variety of counseling services such as debt and financial counseling, marriage counseling, family counseling, alcohol and drug abuse counseling, and other personal counseling. For merchants that provide legal services, use MCC 8111.
17	7321  7322	Consumer Credit Reporting Agencies Debt collection agencies	Merchants that provide credit-reporting services such as credit investigation, credit clearing houses, and other related services.
18	7372	Computer Programming, Data Processing, and Integrated Systems Design Services	Merchants that provide computer programming services, systems design, and data processing services on a contract or fee basis. Such services may include computer software design and analysis, software or systems modifications, data entry or data processing, and training in the use of custom software.
19	7389	Business services - not elsewhere classified	Organizations primarily engaged in providing business services that do not qualify elsewhere, such as bonds, registration services, lecture bureaus, notaries public, sign painting, oratory bureaus, water softening services, and auction services for commission or fee . Auctions of used automobiles and agricultural commodities, such as livestock and produce, are classified in wholesale.
20	7511	Truck Parking	Business services
21	8398	Organizations, Charitable and Social Service	Charitable (non-political) organizations that solicit contributions, social service organizations that provide social welfare services, advocacy groups, community organizations, and health agencies.
22	8641	Associations—Civic, Social, and Fraternal	Associations engaged in civic, social, or fraternal activities. Such associations include alumni associations and clubs, booster clubs, business persons clubs, community membership clubs, fraternal lodges, fraternities and sororities, social clubs, veterans’ organizations, and youth associations. The activities of these groups may include political fund-raising.
23	8651	Organizations, Political	Membership organizations that promote the interests of a national, state, or local political party or candidate, including political groups organized specifically to raise funds for a political party or individual candidate
24	8661	Organizations, Religious	Religious organizations that provide worship services, religious training or study, religious activities, and fund-raising. Examples are churches, convents, monasteries, mosques, shrines, synagogues, and temples.
25	8675	Automobile Associations	Automobile associations and clubs. Such merchants provide members with special services such as travel and road condition information, maps and guides, and specials rates at restaurants, hotels, and car rental agencies. These merchants often charge an annual membership fee.
26	8699	Organizations, Membership—not elsewhere classified	Organizations or associations that are not described by another, more specific MCC. Examples include historical clubs, labor unions, poetry clubs, art councils, and tenant or condominium associations.
27	9222	Fines	Government entities that administer and process local, state, and federal fines and penalties, motor vehicle violations, and community or property assessed fines.
28	9223	Bail and Bond Payments	Merchants that post bail to the court system as security for the appearance of the arraigned individual.
29	9311	Tax Payments	Local, state, and federal entities that engage in financial administration and taxation, including the collection of taxes and penalties and the custody and
30	9399	Government Services—not elsewhere classified	Merchants that provide general support services to the government such as personnel, auditing, procurement, and building management services, and are not described by another, more specific MCC. Examples include civil rights and civil service commissions, general government accounting offices, general services offices, government supply agencies, police, fire, and motor vehicle departments, and national, state, and city parks.
31	9401	i-purchasing pilot	State services
32	9405	Intra-Government Purchases—Government Only	Identifies transactions between governmental offices, departments, or agencies that participate in the intra-government transfers (IGOTS) program
33	9411	Payments on the state loan	State services
34	9950	In-Company Purchases	Merchants classified under this MCC process procurement transactions representing internal transfers of goods and services between divisions.
35	9999	Unknown category	Probably, the code is used for operations with undefined category, as in some banks this code is considered an unclassifiable operation.

* The main language of the table is Ukrainian, which prevails over the other editions available on the Website

5.8 Bonuses shall be credited at the rate with a restriction on the Participant's payment transactions in the following categories of merchants:

№	Merchant category code (MCC)		Type	Description	Restrictions
1	4011		Railroads—Freight	Railroads engaged in freight transport operations.	Rate 0.5% of the payment amount
2	4111		Transportation—Suburban and Local Commuter Passenger, including Ferries	Providers of local and suburban mass passenger transportation over regular routes and on regular schedules, including railway commuter transportation	Rate 0.5% of the payment amount
3	4112		Passenger Railways	Railroads that primarily provide long-distance passenger transportation. Such railroads may or may not include overnight accommodations on the train during long distance travel.	Rate 0.5% of the payment amount
4	4131		Bus Lines	Passenger bus transportation services that operate on a regular schedule over predetermined routes	Rate 0.5% of the payment amount
5	4812		Telecommunication Equipment Including Telephone Sales.	Merchants that sell telecommunications equipment such as telephones, fax machines, pagers, cellular phones, and other equipment related to telecommunications.	Rate 0.5% of the payment amount
	6	4813	Key-entry Telecom Merchant providing single local and long-distance phone calls using a central access number in a non-face-to-face environment using key entry	Providers of telecommunication services including local and long-distance telephone calls placed via key entry using a central access number.	Rate 0.5% of the payment amount
7	4814		Telecommunication Services including but not limited to prepaid phone services and recurring phone services	Providers of telecommunication services such as local and long-distance telephone calls and fax services. Included are merchants that sell prepaid phone services such as calling cards, and merchants that provide periodic (for example, monthly) billing of telephone calls.	Rate 0.5% of the payment amount
8	4215		Courier Services—Air and Ground, Freight Forwarders	Merchants that deliver individually addressed letters, parcels and packages (excluding Postal Services.	Rate 0.5% of the payment amount
9	4816		Computer Network/Information Services	Providers of computer network, information services, and other online services such as cyberlocker, electronic bulletin board, e-mail, Web site hosting services, or Internet access.	Rate 0.5% of the payment amount
10	4900		Utilities—Electric, Gas, Heating Oil, Sanitary, Water	The ongoing generation, transmission, or distribution of electricity, gas (natural or propane), home heating oil, water system supply services, or collection and disposal of refuse.	Rate 0.5% of the payment amount
11	5399		Miscellaneous General Merchandise Stores	Small- to mid-sized merchants selling a general line of merchandise from departments that usually have separate checkout counters. Products for sale may include apparel, dry goods, hardware, housewares, home furnishings, electronics, furniture, and cosmetics. Such merchants often offer proprietary charge or credit accounts, deliver merchandise, and maintain open stocks. General merchandise stores offer merchandise similar to that sold by department stores, but operate on a much smaller scale.	Rate 0.5% of the payment amount
12	5960		Direct Marketing—Insurance Services	Merchants that sell insurance services via direct mail, billing statement stuffers, and magazine or television ads, all of which include either a toll-free phone number or an address or Web site by which prospective clients may respond. Insurance services offered may include all forms of life insurance, hospital indemnity insurance (additional coverage usually paid directly to the consumer), accidental death and dismemberment insurance, credit card insurance in which the outstanding balance is insured against the cardholder’s death, disability or unemployment insurance, and medical insurance for travelers. Sales may be targeted to special groups such as veterans, retired persons, schoolteachers, or members of certain organizations. The billing of the insurance premiums typically occurs in periodic (monthly, quarterly, or annual) installments, and continues until canceled by either the cardholder or the insurance company. Another common feature is a free trial period of 60 or 90 days, with the billing of the first installment after the trial period has ended	Rate 0.5% of the payment amount
13	5999		Miscellaneous and Specialty Retail Stores	Retailers that sell unique or specialized products that are not described by any other card acceptor business code (MCC). This MCC should be used only when all other MCC assignment options have been exhausted. Examples of such specialty stores include map and atlas stores, firearms and ammunition stores, magic stores, party supply stores, silk flower shops, fireworks shops, ice dealers, picture frame shops, sunglasses shops, beauty supply stores, and bottled and distilled water dealers.	Rate 0.5% of the payment amount
14	5968		Direct Marketing—Continuity/Subscription Merchants	Merchants that sell subscription products or services via direct mail. Such merchants may offer a series of products (such as one book a month for one year) or the annual renewal of a single product. The cardholder’s Mastercard card account is billed for the service on a continuing or periodic basis (such as once a month or twice a year), and the service continues until the subscription or series ends or the cardholder or merchant terminates the agreement. This MCC includes direct mail book clubs, magazine and newspaper subscriptions, audio clubs selling records, tapes, and compact discs (CD), video tape and DVD clubs, collectible series subscriptions (for example, series of stamps, coins, books, plates, china figures, or plates), magazine subscriptions, and credit card registration service companies.	Rate 0.5% of the payment amount
15	6300		Insurance Sales, Underwriting, and Premiums	Retailers that sell all types of personal or business insurance policies, including automobile, life, health, hospital, medical and dental, homeowners and renters, real estate title, pet health, flood, fire, or earthquake insurance policies.	Rate 0.5% of the payment amount
16	7299		Other Services—not elsewhere classified	Merchants that provide personal services that do not fall under any other MCC. Examples of such services include animal boarding, bath houses, house sitting services, maid services, animal grooming and kennels, animal training or breeding, real estate agents, brokers, and managers, body piercing and tattooing, water treatment services, taxidermists, wedding chapels, and animal cremation and burial services.	Rate 0.5% of the payment amount
17	7399		Business Services—not elsewhere classified	Merchants that provide business and trade services that typically are not considered professions. This MCC must be used only if another more specific MCC does not describe the merchant’s business. Examples of such business services include publishing companies, conference management companies, meeting planners, seminar companies, locksmiths, mail and packing services (including the sale of stamps), message and paging services, and waste management services.	Rate 0.5% of the payment amount
18	7311		Advertising Services	Merchants that prepare advertising (copywriting, artwork, graphics, and other creative work) and place advertising in periodicals, newspapers, radio, television, or other advertising media for clients on a contract or fee basis. Other types of advertising such as aerial advertising, coupon distribution, distribution of samples, and skywriting are also included.	Rate 0.5% of the payment amount
19	7994		Video Game Arcades/Establishments	Merchants that operate interactive games and amusement machines, such as jukeboxes, video games, pinball machines, paintball, and laser tag games, mechanical games, and instant photograph booths.	Rate 0.5% of the payment amount
20	8299		Schools and Educational Services—not elsewhere classified	Merchants that offer educational courses and services that are not described by another more specific MCC. Such merchants include schools that teach music, drama, art, cooking, modeling, karate schools, automobile driving instruction, traffic safety, flying instruction, and sewing or knitting instruction.	Rate 0.5% of the payment amount
21	8999		Professional Services—not elsewhere classified	Merchants engaged in traditional professions that offer highly specialized services, and often require employees to obtain advanced or specialized education or training to provide the services. This MCC should be used only if the merchant’s business is not described by another, more specific MCC. Examples of such merchants include mortgage brokers, research firms, financial planners, graphic designers, guest speakers and lecturers, court stenographers, real estate appraisers, research firms, and auction houses.	Rate 0.5% of the payment amount
22	9402		Postal Services—Government Only	Government postal offices, including local post office branches. Services provided include accepting and processing packages and mail for delivery, selling postage stamps, and express mailing services.	Rate 0.5% of the payment amount

* The main language of the table is Ukrainian, which prevails over the other editions available on the Site

5.9. The Bank, at its own discretion, forms the above list of exceptions and may make changes to it, which does not entail the cancellation or writing off the Points credited earlier (except in situations where such Points have been credited as a result of full or partial refund of goods / services, deception, fraud, other intentional action or technical failure in the Organizer's information systems). In case of any errors (incorrectly credited / written off Points, etc.), the Program Coordinator is entitled to make the necessary corrections to the Participant's balance.

5.10. When Points are credited, their number is rounded down to the nearest hundredth, and whole numbers are shown on the Participant's balance, and the previous Points are totaled to the next ones, taking into account the hundredth percentages.

5.11. Points will be credited to the Participant's balance within 30 days of the date of settlement between the Payment System and the Bank.

5.12. When bonuses are credited for foreign Settlement Transactions, the rounded exchange rate of the payment system in effect at the moment of the payment system's settlement with the bank is applied. 5.13. The full or partial refund to the Participant's card account of the settlement transactions made (for example, card payments for goods / works / services), results in writing off from the Participant's account the Points previously credited for the specified settlement transactions, as a result of which the balance of Point balances in the Participant's account is reduced. That is, if the Participant returns goods / works / services purchased earlier, the Points accrued for payment for such goods / works / services will be debited from the Participant's account at the rate of 1% of the refund / partial refund, regardless of the card type, target amount reached and/or the amount of Points accrued earlier.

5.13.1. For transactions subject to restrictions of p. 5.8, Points are deducted from the Participant's total balance in the amount of 0.5% of the refunded/partially refunded amount, regardless of the Target Amount and card type.

5.14. The Bank and/or the Organizer reserve the right to stop crediting of Points, write off Points from the Participant's Account or prohibit their exchange for Awards in the following cases: The Participant violates the Program Rules; the Organizer and/or the Bank has reasonable suspicion of fraud or other misconduct related to participation in the Program, and the like. In any of the situations specified in this paragraph, the Organizer and/or the Bank shall determine the duration and conditions of the measures necessary for the protection and effective functioning of the Program.

 

6. Points exchange procedure

6.1. Each Program Participant has a Points Account. The condition for exchanging Points for Awards is the Participant's consent to receive Awards, which the Participant provides by checking the appropriate box on the exchange page.

6.2. When exchanging Points, they are written off in chronological order, starting from those which were credited earlier and ending with the most recent ones.

The Bank and the Program Coordinator independently determine the number of Points to be written off the Participant's account when exchanging Points for Awards. A Participant may exchange only the number of Points that he/she has at the moment of exchanging the Points for Awards.

6.4. A Participant may exchange Points only for Awards contained in the list of Awards published on the Program Website.

6.5 If any refund, write-off, cancellation of Points, cancellation of Settlement Transactions, or other circumstances result in the exchanging by the Participant more Points for Awards than the number of Points actually available because of adjusting the number of Points, then the over exchanged Points will be considered as an advance by nature and will be written off from the Points to be credited in the future.

6.6 At the time of exchanging for Awards, the appropriate amount of Points will be written off from the Participant's Account. Written off Points may not be returned to a Participant's Account in the future, except under the circumstances expressly provided for in these Rules. Only the whole amount of Points, without tenths, will be used to exchange for Awards.

6.7 The transfer of the Award selected by the Participant, or the right to receive it, is made by means of electronic communication (email or text message). The specific method of transfer depends on the format of the Program Partner's Award..

The Program Partner determines the terms and conditions of the transfer of the Award to the Participant, which can be found on the Award ordering pages listed on the Program Website.

6.9. Participant has no right to exchange or return the Award received in exchange for Points.

6.10. If the Participant discovers any defects in the quality and/or quantity of the Awards, or in the event that the Award does not correspond to the order placed by the Participant, he/she undertakes to immediately notify the Organizer. A defect is a discrepancy in the denomination, sales network, or validity period of the Award ordered and received. If the Participant does not report the detection, deficiencies, or inconsistencies within 4 business hours after receiving and accepting the Award, it is considered that the Participant received the Award of proper quality, and the Points that were used to exchange for this Award cannot be returned to the Participant and the Participant loses the right to file a claim regarding this Award in the future.

6.11. From the moment of receipt of an Award, the Participant independently ensures its proper storage and protection from loss, theft or unauthorized copying. Once the Award is lost, it cannot be restored, and the Organizer does not accept any claims in this regard.

6.12. Points do not have any monetary value, are not a means of payment, currency or security.

6.13. Points have no cash (money) value and under no circumstances can be received in cash equivalent. Points are not electronic money and do not perform its function. Points are not commodities and cannot be purchased by Participant or third parties at their own expense. Points are not money and are not in any way equivalent to it.

6.14. The Organizer at its own discretion forms the List of Awards and makes changes to it, if necessary. The Organizer is not obliged to inform Participants of such changes. The version of the List of Awards available on the Program Website at the time when Points are exchanged for Awards is deemed up-to-date.

7. Program Partners

7.1 In order to implement the Program and exchange Points for Awards, the Program Coordinator independently engages Program Partners on the basis of separate agreements.

7.2 The Organizer shall not be liable for acts or failures to act of the Program Partner or third parties, or for any losses or damages resulting from any interaction between the Participant and the Program Partner. Program Partners are solely responsible with respect to the use of Awards, which are properly granted to the Participant in exchange for Points. The Organizer makes no warranties about Program Partners and their offers. Program Coordinator is not responsible for the quality of goods, works or services provided by Program Partners as a result of using Awards. The Organizer does not accept and does not check the completeness, quantity and quality of goods, works and services provided by the Program Partner to the Participant as a result of using the Award. Participant interacts with Program Partners on his/her own on all issues related to the use of Awards, without the Organizer's involvement.

7.3. Program Partners independently ensure the quality of goods, works and services they provide. The Participant checks completeness, quantity and quality of goods, works and services which are provided by Program Partner. In case of any discrepancies, the Participant shall immediately inform the Program Partner thereof.

 

8. Inquiries, complaints, request for information

8.1. In case of necessity of receiving information about the Program the Participant can call +380443002857 from 09:00 to 18:00 (without days off) or e-mail info@bonus.eximb.com.

8.2. The Participant's claim to the Organizer shall be made in accordance with clause 8.1 with a detailed description of the circumstances of the claim. In order to ensure prompt processing of the complaint, the Participant shall provide the Program Organizer in the manner prescribed in the paragraph above, describing the complaint and specifying a contact person and his/her telephone number.

8.3 The claim will be responded by a representative of the Organizer within 3 (three) business days.

8.4 The Organizer considers claims and complaints within 30 (thirty) calendar days from the date of receipt of notice from the Participant. In exceptional cases, the Organizer reserves the right to set a different term of consideration of complaints, which is reported to the Participant additionally.

 

9. Final provisions

9.1. The rules of the Program are drawn up in accordance with the requirements of the current legislation of Ukraine. In case of disputes on fulfillment of conditions of the Loyalty Program the first measure of solution is negotiations of the interested parties. If the negotiations are unsuccessful, disputes can be solved judicially in accordance with the current legislation of Ukraine.

9.2. Jurisdiction. These Rules and other terms of participation in the Program are governed by the laws of Ukraine. All disputes related to the Loyalty Program shall be subject to the exclusive jurisdiction of the courts of Lviv.

9.3. Confidentiality. The Organizer collects and processes personal data of the Participant in accordance with applicable legislation on the protection of personal data, as well as in accordance with the Privacy Policy of the Loyalty Program, available at: https://bonus.eximb.com/topic/privacy_policy

9.4. Bank secrecy. Participant authorizes the Bank to transfer to the Organizer and all subjects involved in the provision of services on the Loyalty Program, in particular Partners of the Program their data subject to protection under the bank secrecy regime, as provided by art.60 of the Law of Ukraine № 2121-III "About banks and banking activity" dated December 7th 2000, within the limits determined by the need to participate in the Loyalty Program, as well as authorizes the Organizer and all subjects involved in the provision of services on the Loyalty Program, in particular Partners, to process these data within the limits determined by the need to implement the Loyalty Program.

9.5. Liability. By accepting these Rules under the applicable law, the Participant agrees that the Organizer shall not be liable for any damage caused to the Participant during or as a result of their participation in the Loyalty Program, unless such damage was caused by the Organizer due to their willful action or malicious negligence. By agreeing to these Rules and Regulations under the applicable law, the Participant also agrees that the Organizer does not guarantee the absence of defects or shortages of goods / services, which are Awards under the Loyalty Program. Guarantees of certain goods/services are the responsibility of their manufacturers, suppliers. The Organizer of the Program is not responsible for the actions or inactions of Partners, manufacturers/suppliers of goods/services of third parties.

9.6. For the avoidance of doubt, Visa Inc. and any of its affiliates do not participate in the arrangements of the Program, as well as in the processes associated with the crediting Points and the exchange of Points for Awards, and are not responsible for the compliance of the Organizer, Partners, manufacturers/suppliers of goods/services with the laws of the Republic of Belarus and these Rules, and are not responsible for claims of Program Participants.

 

Annex 1. Awards: Travel

1. 1. This Annex is an integral part of the Loyalty Program Rules and regulates the procedure for providing Awards for Travel Services (AviaTickets, Hotels on Tickets.by and others) - hotel booking services, purchase of air tickets, railway tickets or other services offered by Partners according to the Participant's order on the resource https://eximb.travelforloyalty.com/

2. Travel Services ordered by the Loyalty Program Participant shall be provided by Partners independent from the Organizer of the Program. Partners shall ensure the provision of Travel Services in accordance with their terms and conditions. The Program Participant unconditionally agrees to comply with all the terms of these rules when booking on https://eximb.travelforloyalty.com/.

3. The Organizer shall act as Administrator of the Website where the Organizer provides services of a technological platform and where the Participant can make reservations and purchase Travel Services advertised and offered by Partners. The Participant orders Travel Services in accordance with these Rules, as well as the rules of service provision and in accordance with the commercial terms and conditions of individual Partners located on the resource https://eximb.travelforloyalty.com/.

4. To order Travel Services on https://eximb.travelforloyalty.com/, the Participant shall register on the said resource, for this purpose the Participant gives unconditional and irrevocable consent to transfer his/her personal data to the account of the Loyalty Program Participant to the Partner on https://eximb.travelforloyalty.com/. The Participant shall be obliged to read the general terms and conditions of Travel Services provided by the Partner (Public Offer Agreement and Privacy Policy, as well as other terms and conditions published on https://eximb.travelforloyalty.com/) and accept them before booking or purchasing the Travel Services.

5. The Partners who provide Travel Services shall be responsible for the accuracy and completeness of the data they provide as part of the offer to purchase or book a Travel Service on https://eximb.travelforloyalty.com/. The Organizer of the Program provides the partners of Travel Services with the technological possibility to place such information on the website of the Loyalty Program, but the Organizer is not obliged to check the accuracy and reliability of the data and information provided by individual Partners and is not responsible to the Participant for the accuracy and completeness of such data.

6. The Program Organizer is not responsible for the quality of work, services that are provided directly by the Partners of the Travel Services, as well as by third parties.

7. The Participant has the right to exchange the accumulated in the Loyalty Program Points for the Travel Services offered on the Website, with the possibility of additional payment.

8. The final price of the Travel Service from the moment of booking to the moment of purchase may change. Changes in the conditions of the Travel Service do not depend on the Organizer of the Program, but are determined and regulated directly by the Partner providing such services and / or their partners / suppliers. Any and all claims of the Participant related to changes in the term and/or conditions of the Travel Service shall be addressed to the Partner providing such services in accordance with the terms and conditions indicated on https://eximb.travelforloyalty.com/.

9. The Participant shall not consider the recommendations posted on the Website regarding the parameters of Travel services of individual Partners as an indication or inducement to book a particular service.

10. The Participant may use the accumulated Points for receiving Travel Services in the form of booking a hotel room, purchasing an air ticket, a train ticket or other services offered by the Partner. If the amount of Points accumulated by the Participant is insufficient for exchange for the above types of Awards, the Participant may pay the difference in the cost of the Travel Service with his/her own money.

11. To activate the possibility of partial payment using his own funds, the participant must have at least accumulated:

1. • 500 Bonuses to exchange for rewards for Travel Services in the form of an airline ticket;

   • 200 Bonuses to exchange for rewards for Travel Services in the form of a rail ticket;

   • 200 Bonuses to exchange for travel rewards in the form of hotel reservations for Travel Services.

12. In case of the return (change, cancellation) of Travel Services (hotel reservations, airline tickets, railway tickets and other services) purchased in full as a result of the exchange of Points for Awards or the use of surcharges in the form of own funds, the used Points shall not be subject to return and exchange.

13. Partial payment in own funds may be made by the Participant only with the Card registered for participation in the Program.

14. Payment with own funds is made by the Loyalty Program Participant under his/her responsibility in accordance with the terms of use of the Card. The Organizer of the Program is not responsible for the way the Program Participant uses the Card. By paying for selected services with the Card, the Program Participant confirms that he/she has the right to use this Card.

15. If the Partner who provides Travel services cancels the services and initiates a refund to the Participant, such refund shall be made in exact accordance with the previously made payment. The amount of money previously written off the Participant's card upon extra payment with his/her own funds shall be returned to the Participant's Card, and the amount of exchanged Points shall be credited to the Participant's account.

16. The Program Organizer is not responsible for any changes or cancellations made by the Partner who provides Travel Services at the request of the Participant.

Annex 2. Rewards: mobile phone top-ups

This Annex is an integral part of the Loyalty Program Rules and regulates the procedure for providing rewards for mobile top up services - providing top up of a Subscriber's personal account, including (but not limited to) technical support or other services offered by the Partner and/or third parties (in particular, financial companies) in accordance with the Participant's order.

1. Subscriber - a natural person who uses the mobile operator's services. Top-up of mobile account in favor of mobile subscribers who are legal entities - not performed.

2. Operator is a legal entity providing mobile communications, operating on the basis of the Law of Ukraine "On Telecommunications"; Operators are considered to be: LLC "Lifesell", JSC "Kyivstar", PJSC "VF UKRAINE".

3. The Participant may use the accumulated points to exchange for rewards for mobile top up services for the Subscriber's cell phone account. The Loyalty Program does not involve topping up the mobile phone account with own funds.

4. The Participant needs to accumulate an amount of Points sufficient for ordering the top up of the Subscriber's mobile phone account. Such amount of points may be determined taking into account (1) a minimum top-up amount set by the Operator and/or (2) a fixed top-up amount determined under the Loyalty Program, as well as (3) commission which is additionally charged for points (the amount of commission is set further in the text below)

5. Top-up of the Subscriber's mobile phone account ordered by the Loyalty Program Participant using the Points provided on the technical platform of the Partner - "Portmone" Limited Liability Company (EGRPOU code 31868613, address: 04073, tel. Kyiv, Stepana Bandery Avenue, 16-B, Makros Trading Center, tel. 044-594-25-42). LLC "Portmone" is a Partner, acting independently and separately from the Organizer of the Program and ensures the quality of the services it offers.

6. The Partner technically provides all relations for funds transfer to the Operator and, where necessary, a financial company or other authorized entity is engaged by the organizer and/or the Partner to transfer the funds.

7. The top-up of the account for mobile communication is not made at the expense of the Participant's own funds.

8. Provision of mobile communication services and / or provision of other telecommunication services may be further regulated by the Operator. The Organizer is not responsible for the actions of the Operator, the Participant, the Subscriber, including cases when the top up for mobile communications did not happened due to technical or other reasons, or occurred with errors regarding the amount of the top up, etc.

9. The Organizer acts as the Administrator of the Website, through which the interaction with the technical platform of the Partner - "Portmone" LLC regarding the top-up of the mobile phone account takes place.

10. The Participant of the Program gives his/her unconditional and irrevocable consent as the subject of personal data and / or guarantees the existence of the Subscriber's consent as the subject of personal data for the transfer of relevant personal data, in the form of information about the phone number, the amount of top-up for mobile communications.

11. The Participant is responsible for the accuracy and completeness of the data he or she provides to top up his or her mobile phone account. The Organizer is not obliged to check the accuracy and reliability of the information used or provided by the Participant, the Partner or the Operator.

12. The Program Organizer is not responsible for the provision of services, the quantity and quality of services provided by the Partner, the Operator, as well as third parties.

13. The maximum top-up amount for a mobile phone account using Points of one member is 500 UAH (five hundred hryvnias) per month. (Five hundred UAH) per month.

14. The commission fee for topping up mobile account is 5% of the top-up amount, but no less than 2 UAH. Such fee is deducted from the Participant's account and may affect the amount of the top-up. For example: in case of top-up for 100 UAH the Participant will be debited 1050 bonuses from his/her Points account, 1000 of which are exchangeable for the service, and 50 points constitute 5% commission.

15. Operators may set a minimum top-up amount, change the tariff plans and set additional terms or promotions for mobile top-ups.

16. The Organizer or the Partner may set or change the minimum amount of points deducted, as well as the terms and conditions of the commission.

17. The terms of use of the mobile phone account or its top-up are not dependent on the Program Coordinator, but are determined and regulated directly by the Partner, Operators and/or third parties engaged by them. Any and all claims of the Participant related to changes in the terms and / or conditions of the Mobile Top Up shall be directed to the Partner.

18. A Participant should not construe the recommendations on the terms and conditions of the Mobile Top Up Services published on the website as an encouragement or inducement to order a particular service.

19. If the Partner who provides the Mobile Top Up later cancels its services and initiates a refund of their value to the Participant, the amount of the exchanged Points will be credited to the Participant's Account.

20. The Program Organizer is not responsible for any changes or cancellations made by the Partner providing the Mobile Top Up at the request of the Participant.

21. The Organizer is not responsible for technical malfunctions / mistakes in writing off Points when ordering Top-Up for cell phones. The Loyalty program does not provide a way of regular maintenance of a certain payment balance or amount on the mobile account (so-called "automatic debits", "regular payments", etc.).

 

Appendix 3. Action "For Easter"

1. During the Promotion, the Loyalty Program Participant has the opportunity to purchase a certificate in the Rewards Catalog on the Loyalty Program Website, which entitles to receive up to 50% discount on holiday baskets from Spell Chocolate, which are posted at https://spellchocolate.com / ru / our-productions / easter /.
2. The promotion is valid from 28.04.21 to 09.05.21 or until the end of product balances.
3. The minimum guaranteed number of promotional offers is 100 pcs. The number of proposals may be increased by the decision of the Organizer.

 

Додаток 4. Акція для карт Platinum та Signature

1. На період проведення Акції Учасникам нараховуються наступні додаткові види Бонусів:

1.1. Welcome бонус нараховується одноразово:
- за реєстрацію Учасником в Програмі нової карти Platinum, емітованої Банком не раніше 01.10.21, в розмірі 250 (двісті п’ятдесят) Бонусів першій 1000 (тисячі) Учасників, що здійснили реєстрацію в Програмі у період з 15.11.21 до 15.02.22 невключно.
- за реєстрацію Учасником в Програмі нової карти Signature, емітованої Банком не раніше 01.10.21, в розмірі 350 (триста п’ятдесят) Бонусів першій 1000 (тисячі) Учасників, що здійснили реєстрацію в Програмі у період з 01.12.21 до 01.03.22 невключно.

1.2. Транзакційний бонус нараховується:
- для кожної карти Platinum, зареєстрованої в Програмі,  в розмірі 300 (триста) Бонусів, які нараховуються Учаснику не частіше одного раза на місяць (максимум 3 (три) рази для кожної карти), якщо протягом місяця обсяг Розрахункових операцій по цій Карті Учасника перевищує 15 000 (п’ятнадцять тисяч) гривень. Періоди для здійснення розрахунку наступні:   з 15.11.21 по 14.12.21 включно, з 15.12.21 по 14.01.22 включно, з 15.01.22 по 14.02.22 включно.
- для кожної карти Signature, зареєстрованої в Програмі,  в розмірі 500 (п’ятсот) Бонусів, які нараховуються Учаснику не частіше одного раза на місяць (максимум 3 (три) рази для кожної карти), якщо протягом місяця обсяг Розрахункових операцій по цій Карті Учасника перевищує 20 000 (двадцять тисяч) гривень. Періоди для здійснення розрахунку наступні:  з 01.12.21 по 31.12.21 включно, з 01.01.22 по 31.01.22 включно, з 01.02.22 по 28.02.22 включно.

2. Період проведення Акції:

- для карт Platinum  з 15.11.21 до 15.02.22 невключно;
- для карт Signature  з 01.12.21 до 01.03.22 невключно.

 

Додаток 5. Винагороди: Бонус при купівлі товарів та/або послуг Партнерів

Цей додаток є невід’ємною частиною Правил Програми лояльності та регулює порядок нарахування Бонусів при купівлі товарів та/або послуг, які пропонує Партнер, та/або залучені ним треті особи (продавці товарів та провайдери послуг) відповідно до замовлення Учасника, розміщеного на вебсайтах таких продавців товарів та провайдерів послуг.
    1. Організатор діє у якості Адміністратора Вебсайту, на якому Організатор надає послуги технологічної платформи, на якій рекламують і пропонують свої товари та послуги Партнери, та/або залучені ними треті особи (продавці товарів та провайдери послуг).
    2. Бонуси нараховуються Учаснику Програми лояльності у разі придбання ним товарів та/або послуг, які пропонує Партнер, та/або залучені ним треті особи (продавці товарів та провайдери послуг). Перелік таких товарів та/або послуг визначений у каталозі за цим посиланням: https://bonus.eximb.com/cash_back_offers?category=0.
    3. Для того, щоб Бонуси були нараховані, Учасник Програми лояльності має обрати пропозицію з каталогу, що розміщений на Вебсайті Програми лояльності, перейти на сайт відповідного магазину та купити товар або послугу Партнера та/або залученої ним третьої особи (продавця товарів та провайдера послуг).
    4. Придбання товару або послуги має бути здійснено Учасником у рамках однієї браузерної сесії, тобто  безпосередньо після переходу з Вебсайту Програми лояльності на сайт магазину певного продавця товару/провайдера послуг.  Наприклад, якщо Учасник не з Вебсайту Програми лояльності перейде на сайт магазину, додасть/видалить товар/послугу із кошика, закриє сайт, повернеться, наприклад, через годину та завершить покупку, то Бонуси не будуть нараховані. 
    5. При оформленні замовлення по телефону або за допомогою консультанта магазину в процесі придбання Бонуси не нараховуються. 
    6. Учасник замовляє товари та послуги відповідно до цих Правил, а також згідно з комерційними умовами окремих продавців товарів та провайдерів послуг, що розміщені на сайтах магазинів таких продавців товарів та провайдерів послуг. Перед замовленням та придбанням товару/послуги  Учасник має ознайомитися з особливостями, умовами та тарифами магазину. Якщо магазин має якісь специфічні умови нарахування Бонусів, ця інформація публікується на сторінці магазину.
    7. Кожен товар та/або послуги містять вказівку на максимальну кількість Бонусів, котрі можуть бути нараховані Учаснику у разі придбання Учасником обраного товару та/або послуги. Кількість Бонусів, що нараховуються, можуть не залежати від вартості товару або послуги. Кількість Бонусів може бути змінена у подальшому, при цьому такі зміни не застосовуються до замовленого товару або послуги.
    8. Продавці товарів та провайдери послуг самостійно визначають умови та терміни нарахування Бонусів Учаснику, з якими можна ознайомитись на сторінках замовлення відповідних товарів або послуг.
    9. При використанні промокодів, купонів, знижок тощо, яких немає у Програмі лояльності чи на сайтах магазинів відповідних продавців товарів та провайдерів послуг, Бонуси можуть бути не нараховані. При замовленні на AliExpress коригування ціни продавцем або індивідуальна знижка може стати причиною втрати Бонусів.
    10. Товари та/або послуги, замовлені Учасником Програми Лояльності, надаються Партнерами, та/або залученими ним третіми особами (продавцями товарів та провайдерами послуг) незалежними від Організатора Програми. 
    11. Продавці товарів та провайдери послуг самостійно відповідають за правильність і повноту даних, які ними подаються в рамках пропозиції придбати товар чи послугу. Організатор Програми надає продавцям товарів та провайдерам послуг технологічну можливість розмістити таку інформацію на Вебсайті в рамках Програми лояльності, проте Організатор не зобов'язаний перевіряти правильність та достовірність інформації, яку йому надають окремі продавці товарів та провайдери послуг, і не є відповідальним перед Учасником за правильність і повноту таких даних.
    12. Учасник може використати накопичені Бонуси для обміну на Винагороди за загальними правилами Програми. За цим додатком до Програми кешбек чи інші грошові виплати не здійснюються.
    13. Продавці товарів та провайдери послуг діють самостійно та незалежно від Організатора Програми та забезпечують якість товарів та послуг, які ними надаються. Гарантійні умови на товар визначає та виконує його продавець. Відповідальність за інформацію про товар/послуги несе продавець/провайдер.
    14. Продаж товарів та надання послуг може додатково регулюватись Партнером або продавцями/провайдерами. Організатор не несе відповідальності за дії Партнера, Учасника, продавця/провайдера, в тому числі за випадки, коли придбання не відбулось із технічних чи інших причин, або відбулось із помилками відносно суми поповнення та ін. 
    15. Учасник Програми надає свою безумовну та беззастережну згоду як суб’єкта персональних даних на передачу відповідних персональних даних, необхідних для виконання Партнером, продавцем/провайдером своїх обов’язків, зокрема для обробки даних про платника, про місце доставки товару/послуги та контактні дані.
    16. Учасник відповідає за правильність і повноту даних, які ним зазначаються для придбання товару та/або послуги. Організатор не зобов'язаний перевіряти правильність та достовірність інформації, яка використовується або зазначається Учасником, Партнером або продавцем/провайдером.
    17. Організатор Програми не є відповідальним за надання послуг, кількість та якість послуг, що надаються Партнером, а також третіми особами (продавцем/провайдером).
    18. Максимальна сума вартості може бути обмежена за законом.
    19. Митним законодавством можуть встановлюватись обмеження та застосовуватись ввізне мито, ПДВ та інші платежі, якщо товар імпортується (якщо продавцем є іноземний суб’єкт).
    20. Продавцем/провайдером може встановлюватись мінімальна суму товару, як умова безкоштовної доставки, або додатково виставлятись до оплати Учасником вартість доставки, на яку Бонуси не нараховуються.
    21. Будь-які та всі претензії Учасника, пов'язані з товарами або послугами, повинні направлятися Партнеру або третім особам (продавцям/провайдерам) на електронну адресу info@bonus.eximb.com або за номером +380443002857 з 09:00 до 18:00 (без вихідних). 
    22. Учасник не повинен розглядати розміщену на платформі інформацію в якості вказівок чи схиляння до замовлення конкретного товару або послуги.
    23. Організатор не несе відповідальності за технічні збої/помилки нарахування Бонусів, які стались не з його вини.

 

Previous editions of the Program rules:

Program Rules (edition 17.12.2020)

Program Rules (edition 29.01.2021)

Program Rules (edition 05.04.2021)

Program Rules (edition 27.04.2021)

Program Rules (edition 29.10.2021)